⚠️ Alert

Tuesday curbside pickup running 1 hour delayed. Check revised route schedules.

View Updates
🌿 Official Municipal Waste & Recycling Portal
♻️
CleanMetro Resource Recovery
πŸ‘€ Resident Portal
System Status: All standard routes operating on regular schedule today
Residential Waste & Recycling

Keep your neighborhood clean, green, and on schedule.

Never miss collection day again. Type your street address below to view tailored trash, recycling, organics, and hazardous waste schedules.

πŸ’‘ Tip: You can also search by parcel ID or postal code.

⚠️ Report a Missed Pickup πŸ›‹οΈ Request Bulky Item Pickup πŸ“ Nearest Recycling Depot
πŸš›

Electric Fleet Transition

84% zero-emission collection vehicles deployed

Clean Air 2025
99.4% On-Time Pickups
68k Tons Diverted/Yr
< 24h Missed Bin Resolution
⚑ Quick Resident & Business Services

Fast-Track Self-Service Requests

Order replacements, schedule non-standard pickups, book transfer station permits, or manage commercial bin accounts without waiting in line.

Digital Service Desk: 24/7 Processing
πŸ—‘οΈ Free Repair

Bin Repair & Replacement

Cracked body, lost lid, or broken wheels? Order curbside repairs or request upsized 64-gal / 96-gal recycling and compost carts.

  • βœ“ Delivered within 3-5 business days
  • βœ“ No fee for normal wear & tear
Request New Cart βž”
πŸ›‹οΈ 2 Free / Year

Bulky Goods Pickup

Schedule door-side pickup for furniture, mattresses, refrigerators, stoves, water heaters, and large scrap metal components.

  • βœ“ Max 5 large items per pickup booking
  • βœ“ Freon appliance safe handling certified
Book Collection Date βž”
πŸ—οΈ Commercial / Reno

Dumpster & Roll-Off Rental

Temporary 10 to 40-yard roll-off containers for renovation debris, cleanouts, roofing, or scheduled commercial front-load service.

  • βœ“ 7, 14, or 30-day rental terms
  • βœ“ Street permit assistance included
Calculate Dumpster Size βž”
🏭 Pass Required

Drop-Off Facility Booking

Reserve your drop-off window at Metro Eco-Centers for hazardous chemicals, e-waste, lithium batteries, paint cans, and yard waste.

  • βœ“ Express resident QR gate code
  • βœ“ Same-day slots often available
Get Facility Pass βž”
🏷️

Need Extra Yard Trimmings or Trash Bag Tags?

Official overflow tags are $2.50 each. Buy online for instant mail out or pick up at participating local libraries.

Buy Bag Tags Online Store Locations
🏠 Curbside Program

Residential Collection & Sorting Guide

Sort cleanly, place carts curbside by 6:00 AM on your collection morning, and keep at least 3 feet of clearance from parked cars, mailboxes, and adjoining bins.

♻️

Blue Cart

Recyclables

Every Other Week Pickup

βœ… Acceptable Items:
  • β€’ Clean corrugated cardboard & paperboard
  • β€’ Aluminum, tin & bi-metal beverage cans
  • β€’ Glass bottles and food jars (rinsed)
  • β€’ Plastic bottles & jugs (#1, #2, and #5)
❌ Never In Blue Cart:

No plastic grocery bags, food wrap, styrofoam, garden hoses, tangled wires, or batteries.

πŸ’§ Rule: Empty, clean, and dry. Do not bag recyclables.
πŸ‚

Green Cart

Organics

Weekly Curbside Collection

βœ… Acceptable Items:
  • β€’ Grass clippings, leaves, small pruning limbs (<4" dia)
  • β€’ Vegetable & fruit scraps, coffee grounds
  • β€’ Meat, bones, eggshells, bread crusts
  • β€’ BPI-certified compostable food packaging
❌ Never In Green Cart:

No animal/pet waste, treated lumber, plastic bags, plastic plant pots, or rock/dirt.

🌱 Processed locally into certified organic community compost.
πŸ—‘οΈ

Black Cart

Landfill

Weekly Curbside Collection

βœ… Acceptable Items:
  • β€’ Non-recyclable plastic wraps, chip bags & pouches
  • β€’ Pet waste (bagged securely)
  • β€’ Broken ceramics, mirrors, and window glass
  • β€’ Disposable diapers & sanitary products
❌ Prohibited Waste:

No hot fireplace ashes, motor oil, liquid paint, vehicle tires, or electronics.

⚠️ Lid must close completely. Overfilled bins subject to citation.

πŸ“ Curbside Placement Best Practices

⏰ 6:00 AM Set-out Place bins out no earlier than 6:00 PM the night prior, and bring back in by 8:00 PM pickup night.
↔️ 3-Foot Clearance Keep 3 feet (1 meter) between each cart and away from trees, mailboxes, and street utility poles.
πŸ›£οΈ Wheels to Curb Point cart handles and wheels toward your house; ensure opening faces the open street roadway.
πŸ”’ Fully Closed Lids Overfilled bins with loose bags will not be collected by robotic automated side-arm trucks.

πŸ“… 2025 Holiday Collection Schedule Shifts

1-Day Slide

When an observed municipal holiday falls on a weekday, service shifts forward by one day for the remainder of that week through Saturday.

Holiday Observed Date Schedule Impact
Memorial Day Monday, May 26 All routes delayed 1 day (Mon βž” Tue)
Independence Day Friday, July 4 Friday routes collected Saturday, July 5
Labor Day Monday, Sept 1 All routes delayed 1 day
Thanksgiving Day Thursday, Nov 27 Thu collected Fri, Fri collected Sat
πŸ’‘ Need automated phone or SMS alerts? Subscribe to Curbside Notifications.
⚠️

Report a Missed Pickup

Trucks run until 7:00 PM. If your cart was set out by 6:00 AM and was bypassed, report it here within 24 hours for next-day dispatch.

Or call our automated dispatch hotline: (555) 311-TRASH
🏒 Commercial & Industrial Waste Division

Scalable Waste & Recycling Solutions for Businesses

From compact restaurant front-load dumpsters to multi-ton construction roll-offs and municipal compliance audits, we keep your commercial operations seamless and code-compliant.

Request Business Quote βž” Mandatory Audit Portal

πŸ“¦ Commercial Container Specifications

Front-Load From $89/mo

2 - 4 Yard Dumpsters

Best for: Retail stores, restaurants, offices, coffee shops, and small multi-family properties.

  • βœ“ Holds up to 24 standard trash bags
  • βœ“ Locking lids & odor seals available
  • βœ“ 1x to 6x weekly pickup options
Wheel castor options available for tight alley enclosures.
High-Volume Front From $145/mo

6 - 8 Yard Dumpsters

Best for: Large restaurants, grocery markets, manufacturing sites, and apartment complexes (20+ units).

  • βœ“ Holds up to 48 standard trash bags
  • βœ“ Dual-door sliding access points
  • βœ“ Dedicated corrugated cardboard baling add-on
Automated fill-sensor telemetry included.
Roll-Off Open Top Flat Rate Drops

10 - 20 Yard Roll-Off

Best for: Residential remodels, roofing jobs, light demo, yard clearing, and medium contractor jobs.

  • βœ“ 3 to 4 tons capacity included
  • βœ“ Low 4ft walls for easy wheelbarrow loading
  • βœ“ Same-day or 24-hr emergency delivery
Driveway protective planks provided on request.
Industrial / Demo Custom Dispatch

30 - 40 Yard Containers

Best for: Major construction, commercial cleanouts, warehouse renovations, and self-contained wet compactors.

  • βœ“ Handles up to 8+ tons of material
  • βœ“ Swing door ground-level walking entry
  • βœ“ LEED certified disposal diversion logs
Dedicated site-logistics dispatcher assigned.
πŸ“ Metro Commercial Audit & Inspection Team
πŸ“‹ Mandatory State & Municipal Mandates

Business Recycling Audits & Environmental Compliance

Local Ordinance 14-B mandates that all commercial enterprises generating over 2 cubic yards of solid waste weekly must implement an organic food waste diversion and cardboard recovery plan. We make compliance effortless.

πŸ“Š
On-Site Waste Stream Audits

Our certified auditors analyze your bins to cut unnecessary disposal fees and avoid non-compliance fines.

πŸ₯—
Commercial Food Scrap Divert

Heavy-duty, sanitized tote containers for kitchens, cafeterias, supermarkets, and food prep facilities.

πŸ§ͺ
Specialized Hazardous Waste

Regulated pickup for auto fluids, industrial solvents, paint shops, electronic labs, and lighting ballast.

πŸ“„
LEED / ESG Certification Docs

Download monthly diversion manifests and tonnage certifications directly through our commercial portal.

Book Free Compliance Audit βž” πŸ“ž Commercial Hotline: (555) 311-CORP
⚠️ Regulated Materials & Large Items

Hazardous Waste, E-Waste & Heavy Bulk Disposal

Certain household and commercial materials can spark fires in collection trucks or leach toxins into local groundwater. Never place these items in standard cartsβ€”use our specialized drop-offs or scheduled pick-up options.

πŸ§ͺ Depot Drop-Off Only

Household Hazardous Waste

Flammable, corrosive, reactive, or toxic household chemicals must be delivered in original containers.

Common Materials:
β€’ Motor oil, antifreeze & auto fluids
β€’ Pesticides, herbicides & pool chlorine
β€’ Propane tanks & camping canisters
β€’ Fluorescent tubes & mercury thermometers
πŸ“ Limit: Up to 15 gal / 125 lbs per visit.
🎨 Free Take-Back

Paint & Finishes

Wet latex and oil-based paints, varnishes, stains, and aerosol spray cans qualify for free community recycling.

Accepted Containers:
β€’ Latex / Acrylic water-based paint
β€’ Oil-based paints, enamels & primers
β€’ Wood stains, sealers & deck finishes
β€’ Spray paint cans (empty or partially full)
πŸ’‘ Tip: Dry latex cans can go in black cart if open.
πŸ’» Zero Landfill

E-Waste & Batteries

Rechargeable lithium-ion batteries cause severe garbage truck fires. Never discard electronics in trash or blue bins.

Drop-Off Equipment:
β€’ Laptops, monitors, TVs, and tablets
β€’ Lithium-ion, vape, and tool batteries
β€’ Printers, cables, routers & power cords
β€’ Microwaves and stereo audio gear
πŸ”’ Security: Hard drives wiped & shredded.
🩹 Biohazard Protocol

Sharps & Medications

Protect sanitation collectors and community waterways by using authorized red sharps drop-boxes and pill kiosks.

Disposal Requirements:
β€’ Needles/syringes must be in FDA-approved container
β€’ Prescription pills, capsules & ointments
β€’ Kiosks located at police stations & pharmacies
β€’ Never flush medicines down household toilets
πŸ₯ Free: Pre-paid mail-back kits available online.
πŸ›‹οΈ Curbside Bulk & Freon Appliance Service

How to Prepare Large Items for Scheduled Curbside Collection

Every residential parcel receives up to two complimentary bulk collection bookings per calendar year. Each booking allows up to five bulky items (sofas, mattresses, tables, or water heaters).

❄️ Refrigerators & ACs

Doors must be removed or latched shut for safety. Freon certified recovery crew handles unit.

πŸ›οΈ Mattresses & Springs

Must be sealed inside a plastic mattress encasement bag to protect workers from contaminants.

πŸͺ΅ Bundled Wood & Carpet

Carpets rolled and tied in lengths < 4 ft. Construction lumber must have nails pounded flat.

πŸ“…

Need a Curbside Bulk Booking?

Select an available Tuesday or Thursday slot tailored to your route area.

Schedule Bulk Pickup Date Cancel or reschedule up to 24 hrs prior
🏭
Central Eco-Center & Hazardous Drop-Off Depot 4400 Industrial Blvd | Open Tue–Sat, 8 AM–4 PM
View Live Wait Times βž”
πŸ” Waste Wizard & Diversion Academy

Interactive 'What Goes Where?' Guide

Sort smarter and prevent recycling contamination. Type any item below to discover the exact bin, drop-off requirement, or backyard composting advice.

Unsure How to Dispose of Something?

Search over 450 household materials: pizza boxes, lightbulbs, blister packs, electronics, and more.

πŸ”
Popular items:
πŸ• Green Organics Bin

Greasy Pizza Box

Oil contaminates paper mills. Put greasy halves in Green Bin. Clean dry lids can be torn and put in Blue Recycling.

πŸ›οΈ Supermarket Drop-off Only

Plastic Grocery Bags & Film

NEVER in curbside blue binβ€”they tangle automated sorting sorters. Drop off at local supermarket collection bins.

β˜• Black Trash Bin

Disposable Coffee Cup

Paper cups have a waterproof plastic polyethylene lining that cannot be pulped. Cup goes in Trash; hard plastic lid goes in Blue Cart.

πŸ“¦ Black Trash / Depot

Styrofoam Packaging

Breaks into tiny non-biodegradable beads. Not recyclable curbside. Bag securely in Black Cart or deliver large foam blocks to Central Depot.

πŸ”‹ Hazardous Drop-Off

Batteries (Lithium & Alkaline)

Major fire risk in trucks! Tape ends with electrical tape. Drop at library kiosks, electronics retailers, or Metro Eco-Centers.

πŸ’‘ Eco-Center Only

CFL & Fluorescent Bulbs

Contains trace toxic mercury vapor. Keep intact; do not crush. Free drop-off at participating hardware stores or hazardous collection days.

🚫

End "Wishcycling" - Keep The Stream Clean

Putting non-recyclables into the blue bin in hopes they get sorted wastes municipal tax dollars and can cause entire truckloads to be rejected into landfills.

  • βœ• No "Tanglers": Garden hoses, holiday lights, chains, and extension cords jam mechanical sorting gears.
  • βœ• Empty & Scrape: Jars with mayonnaise or peanut butter spoil paper bales. A quick water rinse is all that's required.
  • βœ• Leave It Loose: Never bag recyclables in black garbage bags. Sorters cannot see inside and must discard them for worker safety.
When in doubt, throw it out into the black bin rather than corrupting clean recyclable paper!
🌱

Mastering Backyard Composting

Turn kitchen scraps and yard trimmings into nutrient-rich black gold for your garden. The City provides subsidized $20 backyard compost tumblers.

🌿 "Greens" (Nitrogen)

Fruit & vegetable rinds, fresh grass, coffee grounds, tea leaves, spent flowers.

πŸ‚ "Browns" (Carbon)

Dry fallen leaves, shredded brown paper bags, straw, cardboard toilet paper rolls.

The Golden Ratio: Combine roughly 2 parts browns to 1 part greens. Turn pile every 10–14 days and keep damp like a wrung-out sponge.
Order Subsidized $20 Bin Apply for Resident Rebate βž”
🌱 Eco Dashboard & Impact

Community Environmental Milestones

Real-time municipal tracking of waste diversion, clean renewable power derived from landfill gas recapture, and progress toward our 2030 Zero-Waste Goal.

Data updated: Today, 6:00 AM EST
Current Diversion Rate β–² +4.2% YoY
67.8%

Percentage of municipal solid waste successfully redirected from landfills into recycling and compost.

Target: 75% by 2027
Clean Energy Generated ⚑ Active Grid
18.4 GWh

Captured methane biogas converted into green electrical power, serving over 5,200 local households.

Carbon offset eq: 12,180 Cars/Yr
Compost Created (YTD) πŸ‚ 100% Organic
42,850 Tons

Residential food scraps and yard trimmings transformed into nutrient-rich topsoil for parks and local farms.

Free resident pickup: Available Every Sat
Hazmat Intercepted πŸ›‘οΈ Groundwater Safe
312 Tons

Rechargeable lithium batteries, CRT glass, lead-acid cells, and toxic architectural paints safely neutralized.

Truck fires avoided: Zero in 2024

πŸ“Š Monthly Diversion Rates (Trailing 6 Months)

Goal: >65% Met

Proportion of all curbside collections kept out of landfills through recycling and industrial aerobic composting.

November 68.5% (6,850 Tons Diverted)
October 71.2% (Fall Yard Waste Surge)
September 66.9% (6,540 Tons Diverted)
August 65.4% (6,210 Tons Diverted)
July 64.8% (6,150 Tons Diverted)
Diverted Landfill Disposal
Download 2024 Audit PDF β†—

🎯 Road to Zero-Waste 2030

The municipal master plan aims to divert 90% of all generated waste through source reduction, re-use networks, and circular recycling.

βœ“

Phase 1: Universal Organics (Completed)

Mandatory green bins deployed to all single-family and multi-family homes citywide.

βœ“

Phase 2: Commercial Scrap Mandate (Active)

Restaurants and supermarkets required to separate food waste and cardboard streams.

⏳

Phase 3: 100% EV Collection Fleet (In Progress)

Transitioning all 142 collection trucks to zero-emission battery-electric drivetrains by 2027.

Phase 4: 90%+ Circular Diversion (Target 2030)

Elimination of single-use non-recyclables through municipal packaging standards.

🀝 Join the Neighborhood Zero-Waste Volunteer Corps βž”
🀝 Community Engagement & Action

Neighborhood Cleanups & Eco-Programs

Get involved in grassroots environmental action. Join volunteer neighborhood sweep drives, attend free sustainable living workshops, and pick up municipal compost and mulch for your home garden.

Register as Volunteer βž”
🧹 Supplies Provided

Adopt-A-Street & Cleanups

Lead or join litter cleanup drives in local parks, stream corridors, and neighborhood blocks. The city provides safety vests, pickers, and heavy bags.

  • βœ“ Free garbage bag pickup by city truck
  • βœ“ High school community service credit
Request Clean-up Kit πŸ“¦
πŸ‚ Free to Residents

Compost & Mulch Giveaways

Twice a year, curbside yard trimmings return to the community as premium certified organic compost and wood mulch for home gardens and landscaping.

  • βœ“ Bring shovels & 5-gallon buckets or pickup
  • βœ“ Every Saturday in April & October
View Pickup Depots πŸ“
πŸŽ“ Monthly Clinics

Eco-Workshops & Clinics

Free masterclasses hosted at public libraries and parks on home vermicomposting, fix-it repair cafΓ©s, food waste reduction, and greywater reuse.

  • βœ“ Hands-on vermicomposting worm kits
  • βœ“ Virtual & in-person weekend formats
See Workshop Calendar πŸ—“οΈ
πŸŽ–οΈ Ambassador Role

Block Waste Ambassadors

Serve as the go-to recycling leader for your street or apartment complex. Help neighbors correct bin sorting mistakes and receive annual civic recognition.

  • βœ“ Direct liaison to Sanitation Department
  • βœ“ Annual recognition dinner & certificate
Apply as Ambassador ⭐

πŸ“… Upcoming Community Dates & Fix-It CafΓ©s

Spring 2025 Series
MAY 10

Riverside Park Cleanup & Tree Planting

9:00 AM – 1:00 PM β€’ South Boathouse Entrance β€’ Gloves provided

RSVP Free
MAY 17

Community "Fix-It" Repair CafΓ©

10:00 AM – 2:00 PM β€’ Downtown Library β€’ Small electronics & clothing

RSVP Free
MAY 24

Spring Leaf-Mulch & Compost Loadout

8:00 AM – 12:00 PM β€’ City Operations Yard β€’ Self-load free mulch

Details

Over 3,400 Volunteers Engaged

Together removing 45+ tons of litter from public greenbelts this past year.

πŸ“’ Enforcement & Resident Assistance

Report Illegal Dumping & Customer Care

Help keep public right-of-ways safe and clean. Report roadside dumping violations anonymously, contact our dedicated support representatives, or visit our regional eco-depots.

🚨

Report Illegal Dumping

Rapid investigation response dispatched within 48 hours

Confidential
βš–οΈ Dumping is a misdemeanor punishable by fines up to $10,000.
Immediate public safety emergency? Call 911 Anonymous Tip Hotline: (555) 311-TIPS
Live Support Active Avg Wait: < 2 min

Customer Care Center

Have questions about your billing account, sorting exceptions, cart deliveries, or commercial service agreements?

πŸ“ž
Resident Hotline: 311 (Local) or (555) 311-9278
βœ‰οΈ
Direct Support Email: support@cleanmetro.gov
πŸ•’
Call Center Hours: Monday – Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM

🏭 Municipal Eco-Centers & Transfer Stations

Proof of city residency required (Utility bill or Driver's license)

Scale Entry Closes 30-min prior to facility lockup
Central Metro Eco-Depot Open Today

πŸ“ 4400 Industrial Blvd, Gate 2

Mon – Sat: 7:30 AM – 5:00 PM
Sunday: Closed
Accepted: Hazmat, Paints, Electronics, Bulky Scrap, Yard Waste, Soil.
Get Directions βž”
Northside Compost Station Open Today

πŸ“ 1820 North Parkway Way

Tue – Sun: 8:00 AM – 4:00 PM
Monday: Closed
Accepted: Clean brush, limbs, leaves, organic food waste, cardboard only.
Get Directions βž”
South Harbor Transfer Complex Open Today

πŸ“ 7200 Port Terminal Access Rd

Mon – Fri: 6:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Accepted: Heavy demo, concrete, scrap metal, dry commercial roll-offs.
Get Directions βž”